and resolving incidents and service requests in line with ITIL best practice Providing first-line support for Microsoft Windows 11... and request management (ITIL experience or awareness is desirable) Ability to work calmly and effectively in a busy, customer

Management (ITSM) tools. Understanding of ITIL principles and service management best practice. Strong awareness of information

-management qualification such as ITIL 4 Foundation or higher. Evidence of continuing professional development in technology..., feedback and succession planning. Desirable ITIL 4 Managing Professional or Strategic Leader. Leadership or management

, including governance, data protection and model risk considerations. Practical knowledge of ITIL service management, DevSecOps

, or Terraform. Knowledge of ITIL-based operational processes. Desirable Experience within Financial Services or other highly

complex issues as they relate to customer / organisational requirements. Desirable ITIL 4 Foundation System Design

development Good standard of basic education Desirable HND Computer Studies or equivalent ITIL Foundation Qualification... of basic education Desirable HND Computer Studies or equivalent ITIL Foundation Qualification or 1st Line Support

, in accordance with industry best practice. Knowledge of ITIL is beneficial. Knowledge of Salesforce is an advantage. Business

of CI/CD Pipelines and DevOps toolchains Good .NET and C# skills Good JavaScript skills Knowledge of ITIL framework..., to have some of the following: Excellent .NET and C# skills Excellent JavaScript skills Knowledge of ITIL framework (understanding

Desirable ITIL Foundation Certificate Knowledge of supporting clinical applications within a healthcare setting Experience... ITIL Foundation Certificate Knowledge of supporting clinical applications within a healthcare setting Experience

. Experience diagnosing and resolving application issues in Windows Server and Windows desktop environments. Knowledge of ITIL

focused, with determination to meet their needs. JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE ITIL

or business orientated qualification ITIL Qualification or equivalent experience of delivering customer focussed digital services... of relevant experience Desirable Computing or business orientated qualification ITIL Qualification or equivalent experience

hardware and software. · Working knowledge of mobile device management and Apple phones and tablets. · ITIL qualifications

to develop/deliver brilliant, industry redefining platforms as well as their own skills. Provide leadership on Agile / ITIL

including AI, automation and data analytics ITIL, Agile, PRINCE2, MSP, BCS Business Analysis or equivalent qualifications

platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure

Good working knowledge of ITIL processes such as changes, incident, and problem management. Why Edenred PayTech

infrastructure Experience supporting AV equipment within meeting rooms and boardrooms Knowledge and experience of ITIL practices

Qualifications Essential Educated to Diploma Level or equivalent relevant experience Desirable PRINCE2 Foundation ITIL... or equivalent relevant experience Desirable PRINCE2 Foundation ITIL Foundation Experience Essential Experience