hardware and software. · Working knowledge of mobile device management and Apple phones and tablets. · ITIL qualifications

reporting, FRS, broader Oracle ERP modules, ITIL-aligned service management, Oracle reporting integrations, and relevant

with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT... in the operation of information systems, specifically around problem and incident management. Working knowledge of ITIL

Requirements Deep practical knowledge of ITIL 4 and modern service-management practices. Strong understanding of incident

of ITIL and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability... ITIL certification at Foundation level or higher. Experience within large-scale enterprise or government environments

, networking, CISSP, CISM, IEC 62443 or ITIL. Familiarity with NIST Cybersecurity Framework, ISO 27001, Cyber Assessment

engineering, virtualisation, storage, backup, identity, security or automation, supported by an ITIL Foundation or equivalent... within an ITIL-aligned managed service environment across incident, problem, change, service request and knowledge-management

management, endpoint management, or related Apple certifications are specifically identified as desirable. ITIL or Service... Management Qualification, ITIL or equivalent service management certification. Automation & AI Tooling Experience

. Knowledge of ITIL best practices and experience in an ITIL-based environment. About AJ Bell At AJ Bell, we believe

will also provide 1st level and 2nd level support to customers and users within the faculties and central departments using the ITIL

understanding of ITIL, change management, technical documentation and operational handover. Highly Desirable Previous involvement

within formal change management (e.g. ITIL) for production releases Apply unit testing and TDD practices (e.g. xUnit, NUnit, Moq... working within formal change/incident management processes (e.g. ITIL) Exposure to modern architecture patterns

Troubleshooting skills across different levels of the stack Understanding of ITIL terminology Experience with container management

locations when those face-to-face connections and on-site working sessions matter most. The Nice-to-Haves ITIL Knowledge...: ITIL Foundation certification or equivalent practical ITIL process knowledge. Platform Background: Prior experience

be a proven practitioner in IT Service Management. You're likely trained in ITIL, at least to Foundation status. You'll know... that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers' business

to ITIL standards by all Sourcing Provider(s) Attend technical project review meetings. Ensure project technical designs

, Datadog, CloudWatch or similar monitoring tools Basic Bash or Python scripting for automation ITIL certification

your knowledge of CyberArk, Citrix and MOVEit, progressively taking ownership of day-to-day operational activities. Work within ITIL... understanding of ITIL incident, problem and change management. An understanding of infrastructure security, including patching

hands-on, but sufficient to challenge suppliers credibly on the services they deliver. Working knowledge of ITIL principles

and maintain attention to detail. Desirable ITIL Foundation qualification or equivalent service management experience