during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support.... Experience in at least one vertical market preferred. ITIL qualified will be preferred although it is not essential. Excellent

, patch management, threat response and compliance with NHS and organisational standards. Operate within ITIL processes... in a technical service delivery and support environment Microsoft Certified: Modern Desktop Administrator Associate ITIL

. - Deliver technical changes in line with established ITIL Incident and Change Management processes. - Support ongoing Managed... and Solaris backup environments. - Strong troubleshooting and problem-solving skills. - Good understanding of ITIL Service

is maintained Experience supporting MAC computers and using JAMF Desirable Experience of multi-tiered / ITIL support

environments using Azure DevOps Strong ITIL-aligned service management experience, including incident and problem management

like ITIL, COBIT, ISO/IEC 38500 and IPMA/IAPM Our company: Peace is not a given, Freedom is not a given, Sovereignty

, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service... disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management

, along with a solid understanding of ITIL best practices, Event Management, CMDB, automation and service reporting. You'll be confident..., architecture assurance and operational governance. Knowledge of ITIL practices including Incident, Problem, Change, Asset

optimisation and automation. Significant experience in IT service management environments using the ITIL framework. ITIL 4

with industry-standard frameworks such as ITIL (or equivalent service management methodologies). Our Package Tailored benefits

and adherence to ITIL best practices. Oversee the management, performance and continuous improvement of a large application... or application management teams, with a strong understanding of ITIL best practices, incident management, service delivery

support, with minimum 2 years in a leadership role. Strong knowledge of ITIL processes (Incident, Problem, Change

from discovery or design through to go-live, early-life support and business-as-usual handover. Strong working knowledge of ITIL 4... architecture, applications, integrations, infrastructure, CMDBs and configuration relationships. ITIL 4 Managing Professional

technology solutions or process improvements Track record of successful project delivery in IT environments ITIL

audiences. Experience of ITIL service management, technical governance, project delivery and supplier management

ITIL v3 or ITIL 4 certification, or demonstrable experience applying IT Service Management best practices Hands

experience: Do you hold current SC Clearance? Do you hold an ITIL Foundation qualification (or higher)? Can you evidence

interest in technology, innovation and automation. Experience of project delivery, ITIL, PRINCE2, Agile methodologies

. Understanding of ITIL fundamentals, particularly incident, problem and change management. Experience working with cloud platforms

we would also welcome applications from individuals ready to take the next step in their careers. Qualifications such as CIPS, ITIL or relevant business